Organisations with foreign employees

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Here you can find information on how to create foreign users in MitID Erhverv.

Foreign users in MitID Erhverv are users who do not have a Danish CPR number (social security number), but who need to act digitally with MitID on behalf of a Danish organisation in Danish self-service solutions.

The organisation where the user is to be created must already be connected to MitID Erhverv.

In addition, there's the following 3 requirements:

  1. The foreign employee must acquire a private MitID without a CPR number at assurance level substantial. This is the assurance level that MitID Erhverv requires.
  2. A user administrator can then create the employee as a user in MitID Erhverv.
  3. Finally, the individual employee must activate their user in MitID Erhverv.

Please be aware!

Few foreign citizens will experience difficulties in scanning their passport/ID card correctly when they have to activate their private MitID without a CPR number in the MitID app.

If your employees cannot scan their passports/ID cards correctly in the MitID app, they cannot currently be created as users in MitID Erhverv. Nor can they be created by physically attending citizen service in a municipality in Denmark. This is because the private MitID without a CPR number, which can be created by physically appearing at Citizen Service in a municipality, does not meet MitID Erhverv's security requirements.

This may become possible at a later date. Stay informed on this page.

1. The foreign employee acquires a private MitID without a CPR number

To be created as a user in MitID Erhverv, it requires that the foreign user has obtained a private MitID without a CPR number at assurance level substantial.

The private MitID cannot be used to log in on behalf of the organisation. The private MitID is only used once to confirm the employee's identity, when the user activates as a user in MitID Erhverv.

To get a private MitID without a CPR number, the employee must, among other things, have a valid passport or ID card which contains a chip. The employee must also have a phone that can scan passports/ID cards.

Read more in step 1-3 down below.

Check your phone. It is necessary to have a phone that can scan the employee's passport/ID card.

See technical requirements for your phone/tablet at MitID.dk

Check that there is a chip in the employee's passport/ID card – it is necessary that the employee's passport/ID card has a chip in it. It can confirm who the employee is.

See requirements for your passport/ID card at MitID.dk

Check that the expiry date of the employee's passport/ID card is not exceeded.

When the foreign employee does not have a Danish CPR number, the employee must get a p-code. A p-code is an 8-digit code that is used to activate oneself as a user in MitID. In addition to the p-code, the employee must have a valid passport or ID card which contains a chip.

The employee must contact MitID support on telephone +45 33 98 00 10 to obtain a p-code. Another person, e.g. an administrator in your organisation, cannot call MitID support on behalf of the employee.

The employee:
  • downloads the MitID app where the employee normally downloads apps (e.g. App store or Google Play).
  • open the app and start activation.
  • enter the p-code that MitID support has provided.
  • chooses whether the employee has a passport or ID card.
  • confirms the employee's identity with passport/ID card and facial scan in the MitID app.
  • finds the page with the employee's passport photo, or the page with information on the employee's ID card. Scan the code with information on the employee's passport/ID card.
  • reads the chip in the employee's passport/ID card with their phone by placing the phone on top of the passport/ID card.
  • scans the employee's face with the phone (in the MitID app) - this is to ensure that it is actually the employee using their passport/ID card.

See a detailed guide on how the employee scans their passport/ID card and face in the MitID app at MitID.dk

2. A user administrator creates the user in MitID Erhverv

Once the foreign user has acquired a private MitID, the user can be created in MitID Erhverv by a user administrator in the organisation.

It may be a new user being created. Or it may be a user imported from NemID employee signature that is to be activated (if the organisation has chosen to import its users and associated roles and rights, e.g. to report VAT (moms), maternity leave or refund when the organisation was connected to MitID Erhverv).

A user administrator logs on to MitID Erhverv.

Log on to MitID Erhverv here

  • Create a new user: Press ‘Create new user’ under the Users item on the left-hand menu.
  • Activate imported user: Select the user(s) you wish to activate under the Imported Users item on the left-hand menu
  • Enter user information, such as the full name as shown on the user’s passport, email and date of birth.
    • If the user has special characters in his or her name (e.g. é, ü), the administrator should translate them into simple characters (A-Z) when entering the user’s name. This means that an Ø is translated into OE. This minimises the risk of errors when creating the user. The user’s name with translated special characters can be found in the user’s passport by looking at the code line on the photo page of the passport.
  • If the user is imported, some information may already have been retrieved from NemID medarbejdersignatur (employee signature). Make sure the information is correct.
  • Select that the user must log in with a separate MitID for business use – and select MitID app.
    • The foreign user cannot use their private MitID to log in on behalf of the organisation.
    • If the user wants to log in with e.g. a MitID code display, audio reader or chip as separate MitID for business use, this can be assigned and ordered to the user after the user is activated. But to begin with, the MitID app must be selected.
  • In addition, choose whether the user should have special rights, e.g. access to report illness or maternity leave. If the user is imported from NemID medarbejdersignatur (employee signature), the administrator does not need to assign the rights again. The user has the same rights as before.

If the administrator has created the foreign user as a new user, an 8-digit temporary password will be displayed in MitID Erhverv. The code must be delivered safely to the user. The user must use the code to activate his/her user.

3. Each user activates their MitID Erhverv user

Once the user administrator has created the user in MitID Erhverv, an automatic activation email will be sent to the user with an activation link. Then each user can activate their MitID Erhverv user and subsequently activate their business user in the MitID app.

  • Open the activation email, click the activation link and start activation.
  • Log in with your private MitID to verify your identity – use the private MitID without the CPR number that you created in the first part.
  • The digital activation process starts.
  • New user: Enter the 8-digit temporary password that you have been given by your administrator.
  • Create a MitID Erhverv user ID. You will enter the user ID every time you log in with MitID on behalf of the organisation.
  • Enter your mobile number and get a validation code that you then enter.
  • Choose whether you want to activate your MitID Erhverv user in the same app as your private MitID. Or whether you want to use a MitID app on, for example, a work phone.
    • If you choose to have multiple users in the same MitID app, face ID and fingerprint cannot be used to open the app to authenticate with MitID – but only the PIN code can be used.
  • Finally, a summary page displays your selected MitID Erhverv user ID as well as an activation code. You must subsequently use these informations to activate your business user in the MitID app.
  • Download the MitID app on your phone/tablet or open your existing app where you have your private user.
  • Choose to activate with activation code (and NOT with passport/ID card that you used to activate your private MitID user in the app).
  • Enter MitID Erhverv user ID and activation code (which is on the summary page of the activation process).
  • Select a PIN for the MitID app that you use each time you open the app to authenticate with MitID. Subsequently, you can choose to use face-ID or fingerprint to open the app, unless you have both your private and business user in the same app.
  • The MitID app is now ready for use, and you can log in with MitID on behalf of the organisation.

Foreign management representative?

It is not possible for a foreign management representative who does not have a CPR number to use a private MitID without a CPR number to connect an organisation to MitID Erhverv.

In these cases, the organisation must be connected by a ‘reporter’ in the organisation who has a CPR number and a MitID.

Read more about how to connect your organisation with a management representative without a CPR number and MitID

Frequently asked questions about foreign employees

Foreign users are employees who do not have a Danish CPR number, but who need to be able to act on behalf of a Danish organisation in Danish self-service solutions via MitID Erhverv.

As long as the employee has a Danish CPR number, the employee is not a foreign user in MitID Erhverv.

No, not as long as the employee has a Danish CPR number.

Yes. If your employees do not have a Danish CPR number, they must first acquire a private MitID without a CPR number at assurance level substantial in order to be created and activated as users in MitID Erhverv. You can follow the instructions at the top of the page.

No. The employee cannot use their private MitID to act digitally on behalf of a company or an association. As a foreign user in MitID Erhverv, the employee must have a private MitID without a CPR number at assurance level substantial, before the employee can be created in MitID Erhverv. A person's private MitID is only used to validate the person's identity when the person activate their user in MitID Erhverv.

The user administrator in your organisation can help employees that want to be created in MitID Erhverv. If the employee does not know who their user administrator is, they can contact MitID Erhverv Support to get the name of the user administrator.

Contact MitID Erhverv support